PADI Basic Freediver Course

Service Description

This course focuses on giving participants the theoretical understanding and practical skills that are required to develop their breath hold capacity, in addition to general freediving skills. The course is primarily designed to provide participants with the knowledge and skills to start freediving as a practical hobby. However, the course is also suitable for those wanting to learn how to increase and train their breath hold capacity for activities like surfing.

Cancellation Policy

These policies are in place to ensure you, our customer, receive the highest level of service and quality instruction. As class sizes are limited, all cancellation / rescheduling deadlines will be strictly adhered to. All cancellations must be received via letter or email. Verbal cancellations are not accepted. Cancelling a course close to commencement date affects everybody on the course. Cancelling or changing a course should be considered a last resort. Payments All customers are requested to confirm booking payments in full in advance of the event date. Full payment for courses ensures participant registration on the course selected. Participation will be denied to any Participant that has not completed full payment before the scheduled event and any refunds will be considered under the Cancellations Policy. The following terms apply: Courses: Full payment no less than eight (8) days prior to commencement. Excursions and Training: Full payment no less than forty-eight (48) hours prior to commencement Cancellations A company or individual may cancel a booking or by submitting a WRITTEN NOTICE via email to GNOMAD1@OUTLOOK.COM Payments received are subject to the following cancellation conditions: Courses, Workshops and Programs · All fees are non-refundable. Refunds are only available if a cancellation is actioned by FREEDIVE GEELONG (GNOMAD) due to unplanned or unforeseen circumstances. These programs are highly time intensive for our team and provide for very limited places. Once you have made a payment and it has been received you cannot ask for your money back under any circumstances. It is for this reason you are highly recommended to purchasing dive trip insurance to cover you in case of an unforeseen need to cancel. · If you would like to request a change of date or suspend your booking, you may request to do so within 1 month but more than 7 days before the scheduled starting date of the booking. You may suspend your booking for up to 12 months, after which it is forfeited. A $100 re-booking fee will apply. · If you would like to request a change of date within 7 days before the scheduled starting date of the booking, a 100% cancellation fee will apply to any company or individual. A cancellation fee will be based on the full cost of the booking at time of purchase. Training and Tours / Excursions · If cancelled more than 7 days before the scheduled starting date of the booking, a 10% service fee will be required by the company or individual 8 | P a g e · If cancelled within 7 days of the scheduled starting date of the booking, a 50% cancellation fee will be required by the company or individual · If within 24 hours of the scheduled starting date of the booking, a 100% cancellation fee will be required by the company or individual. A cancellation fee will be based on the full cost of the booking at time of purchase. In the circumstance that FREEDIVE GEELONG (GNOMAD) must cancel an experience due to unforeseen circumstances for example foul weather or forecasted foul weather, community safety or health directive, then participants will be offered the choice of a new date for the booking, a voucher to use for a future booking of your choice, or a refund. Requests for Rescheduling – Tours, Excursions, Training A company or individual may reschedule a booking without penalty by providing WRITTEN NOTICE at least 21 days prior to the scheduled starting date of the booking. If a company or individual reschedules a specific booking without 21 days’ notice prior to the starting date and more than 7 days before, the company or individual will incur a “rescheduling fee” of 25% of the full fees which is due and payable prior to attending the rescheduled booking. A non-cancellation policy towards the new booking date will apply. A company or individual cannot reschedule under 7 days from starting date of an event and will incur the full booking fee. Reschedules will be based on availability. A limit of 1 reschedule per booking is permitted. · If cancelled within 7 days and up to 48 hours before the scheduled starting date of the booking and you have a medical certificate stating you are unfit to dive, have completed your eLearning, AND haven’t moved previously, you may reschedule, and a $200 fee applies. No Shows If a company or individual does not attend a booking and does not give notice, the company or individual will incur a 100% “no-show” fee. Reimbursements FREEDIVE GEELONG (GNOMAD) reserves the right to cancel a booking at any time. If that is to occur, we will refund the booking fee(s). In very exceptional circumstances, a booking may be cancelled by FREEDIVE GEELONG (GNOMAD) if a minimum number of candidates are not registered. In such an event, a candidate will be moved to any booking of their choice subject to availability and no extra fees will be incurred. Our liability is limited to booking fee(s) only. We cannot be held liable for airfare, lodging or other related expenses, including any airline penalties incurred. FREEDIVE GEELONG (GNOMAD) will take all reasonable endeavours to provide notice to customers in the event of booking cancellation. Late Arrivals We ask that you please arrive at least 15-25 minutes prior to booking start times. Late arrivals are a disruption to guests and participants that have arrived on time as well as a disruption to service delivery and scheduling. Course Late Arrivals In the event of late attendance, bookings will begin at the scheduled time. Under no circumstances does an experience wait for a late Participant. Late Participants may not be allowed onto the booking or may miss it entirely. Tour and Excursion Late Arrivals All boat departures leave at the scheduled time and cannot wait for or accommodate late arrivals. If a company or individual is late for the scheduled departure time of the booking, it is considered a “No Show”, and the company or individual will incur a 100% cancellation fee. Re-bookings are not available in this instance. All refunds and cancellation fees will be administered at the sole discretion of FREEDIVE GEELONG (GNOMAD) management. Your understanding is appreciated as it is intended to bring you the highest level of service available. Should you have any queries or concerns prior to booking, please make contact using the details provided.

Contact Details